If device registration fails, consider these common solutions:
Found on the white barcode sticker underneath the device.
Secugen devices typically require to register a fingerprint.
During registration, the software performs a "quality check." secugen device registration
SecuGen is a leading provider of fingerprint recognition solutions, offering a range of devices and software for various applications, including access control, time and attendance, and identity verification. To use a SecuGen device, you need to register it with the SecuGen software. In this article, we will guide you through the process of SecuGen device registration.
For enterprises using remote desktop (RDP/Citrix), USB redirection often breaks SecuGen registration. The device appears in the remote session but throws “No device registered” errors.
With this guide, your SecuGen fingerprint reader should now be fully operational. Secure your registration process, and your authentication system will run flawlessly for years to come. To use a SecuGen device, you need to
Download the drivers specific to your model (e.g., Hamster Pro 20, Hamster IV).
To ensure your registered device continues to function flawlessly over its lifespan, follow these maintenance tips:
Run the SecuGen RD Service application. It will display the device status, including whether it is active or expired. The device appears in the remote session but
sudo apt-get install libusb-1.0-0-dev
💡 Sometimes the RD Service fails to start automatically. You can manually start it by typing "Services" in your Windows search bar, finding the SecuGen RD Service, and clicking "Restart." Benefits of Successful Registration