If ALM shows a license as damaged, , as end-users do not have the tools to repair them. Siemens provides a procedure to recover these licenses, and it is often free of charge. You can find more information on the process in their official documentation (e.g., entry ID 772175). To prevent this in the future, ensure proper shutdowns:
One of the most powerful, yet frequently troublesome, features of WinCC Runtime Advanced is its capabilities. Logging allows operators to record process values, alarm messages, and user actions. However, a common nightmare for engineers and system integrators is the dreaded error message: "License key not available for WinCC logging for Runtime Advanced link."
Recompile the entire device () and download it to the Runtime PC. Troubleshooting Persistent License Errors If ALM shows a license as damaged, ,
: Having a "WinCC Runtime Advanced (PowerTags)" license is not enough; you must also have the WinCC Logging for Runtime Advanced license (e.g., Article No: 6AV2107-0GA00-0BB0 : Open the Siemens Automation License Manager
If you are seeing the "License key not available! WinCC Logging for Runtime Advanced" error, it is typically because WinCC Runtime Advanced handles logging differently than Comfort or Basic panels. While panels often include logging capabilities in their hardware price, PC-based Runtime Advanced requires a dedicated separate license for any data or alarm logging. 1. Identify the Cause The most common reasons for this error include: To prevent this in the future, ensure proper
: Check the status in ALM. If marked defective, you may need to contact Siemens Technical Support to have it restored. 3. Check Project Configuration
Many engineers assume that a standard license covers everything the HMI does. However, in the Siemens ecosystem, data archiving (storing trends and alarms to a hard drive or SD card over long periods) is considered a premium add-on feature. Troubleshooting Persistent License Errors : Having a "WinCC
Restart your WinCC Runtime Advanced application and check if the error disappears. Step 4: Eliminate Unintentional Logging (Alternative Fix)
If you see the license in ALM but WinCC still complains, the "link" is broken.