Before running the executable, upload the file to an online aggregator like VirusTotal to ensure it contains no malicious payloads. Step-by-Step Guide: How to Use Service Tool v3600
MP240, MP250, MP270, MP280, MP480, MP490, MP550, MP560
Because this isn't an official consumer download, many sites offering "v3600" bundle it with viruses or "activation keys" that are scams. Tips for Success Check your Model: download canon service tool v3600
A highly cited source for the V3600 is the forum. That forum includes a direct download link for ST_V3600_resetters.zip , and the file has been available there for many years. Other discussion sites—such as printerknowledge.com—also host versions of the file, but they often require you to download an attachment and then rename it (e.g., changing the extension from .zip to .exe ) before it can run.
Clears the absorber pad percentage counter back to 0%, removing hard-locking error states. Before running the executable, upload the file to
Because Canon does not host this tool on their official consumer support pages, downloading it requires caution. Many third-party websites bundle this utility with malware or adware. Steps to Download Securely
: The downloaded file is often a .ZIP file that must be renamed as .exe to execute correctly. Always scan any downloaded file with security software before running. That forum includes a direct download link for
Resetting the software doesn't actually clean the ink. If you don't eventually wash or replace the physical felt pads, the ink will eventually leak out of the bottom of the printer.
When this happens, the printer locks itself to prevent physical ink overflow. To unlock it, you need a specialized utility called the Canon Service Tool. Version v3600 is a highly sought-after, classic version of this software built to reset the waste ink counters on older Canon Pixma models.
If your printer is from 2014 or later, you should strongly consider using a more modern service tool (such as V4720 or newer) instead of V3600.