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For Purchase Orders, Oracle Support recommends running the script (or the updated equivalent for your EBS version). For Requisitions, use porstoc.sql .
If the workflow diagram indicates a routing failure, verify the HR data for the users involved: Ensure the employee has an active HR assignment.
: Trying to cancel a Purchase Order (PO) derived from an internal requisition or one with linked sales order lines that are still open.
No. The transaction is rolled back. Your PO remains in its previous state (e.g., Incomplete, In Process). No data loss occurs. app-po-14160 document action not completed successfully
The Oracle E-Business Suite error "APP-PO-14160: Document action not completed successfully" occurs when attempting to control a document (e.g., cancel, close) that is in an incompatible status, such as "In Process," "Frozen," or "Incomplete". Solutions include clearing stuck receiving transactions, updating the charge account, or utilizing SQL scripts to reset the document status. For more details, visit Oracle Community .
Run the following SQL to see if the row is locked:
: If returning or canceling, ensure there is sufficient "On Hand Quantity" if the items have already been processed. Oracle Communities Are you currently trying to a document or finally close it when this error appears? Oracle Communities For Purchase Orders, Oracle Support recommends running the
If funds are unavailable, you must create a manual journal entry, increase the budget, or unreserve other documents. 3. Check for Document Locking
The error typically occurs in Oracle E-Business Suite when a user attempts to perform a control action (like cancelling or closing) on a Purchase Order or Blanket Release that is in an incompatible status. Common Causes
This guide breaks down why this error happens, how to diagnose it, and the exact steps to resolve it. What Causes the APP-PO-14160 Error? : Trying to cancel a Purchase Order (PO)
Because the error message itself provides very little context, resolving it requires a systematic approach to identify the underlying root cause. Common Causes of the APP-PO-14160 Error
Use backend queries to validate the PO’s integrity. Example SQL check for inconsistent approval status:
Not typically. While insufficient privileges can cause failures, this specific error more often points to workflow or data issues. However, a lack of "Modify PO after approval" privilege might indirectly cause it.